The launch of Cyberpunk 2077 was among the more disorderly launches in video gaming history weighing greatly with issues such as game-breaking bugs, incorrect marketing, and above-and-beyond evaluation constraints. Since the video game launched on all platforms, the concern of how Cyberpunk 2077 carries out on last-gen platforms was so bad that the business used refunds to anybody wanting to get one. The issue was that this wasn’t cleared with Sony and Microsoft initially along with their own evaluation policies, leading to Sony declining a number of these demands. Since then, Sony has actually opened refunds and has actually delisted the video game totally. While it is still noted on Microsoft, it’s been a lot easier getting a refund there and now the business is making it even easier.
The Xbox Support page provided a multi-tweet thread dealing with the issues over Cyberpunk 2077 along with a message of recognition to the group itself over at CD Projekt RED.
The thread starts by stating, “To guarantee that every gamer can get the experience they anticipate on Xbox, we will be broadening our existing refund authorities to use complete refunds to anybody who acquired Cyberpunk 2077 digitally from the Microsoft Store, up until more notification.”
While we understand the designers at CD PROJEKT RED have actually striven to ship Cyberpunk 2077 in incredibly tough scenarios, we likewise recognize that some gamers have actually been dissatisfied with the present experience on older consoles.
— Xbox Support (@XboxSupport) December 18, 2020
It continues, stating: “While we understand the designers at CD Projekt RED have actually striven to ship Cyberpunk 2077 in incredibly tough scenarios, we likewise recognize that some gamers have actually been dissatisfied with the present experience on older consoles. To date, we have actually given refunds to the large bulk of consumers who have actually asked for one.”
The thread concludes with a link to where gamers can request their own refunds, ought to they pick to.
The launch has actually been a hot subject in the video gaming neighborhood, particularly so with the various hold-ups connected to this video game, and the crunch talk surrounding the culture of the studio itself. This is a really vibrant example of bad management and the publishing side pressing impractical expectations. As we understand the studio is pressing tough for repairs, it is essential to recognize that a number of the important things that failed weren’t on the designers, the concern is on an executive level which has yet to be dealt with openly.